Sales Policy – Totalassure

Effective Date: November 29, 2024

Welcome to TotalAssure! Our sales policy is designed to provide clear guidelines for the purchase of products from our website. By making a purchase, you agree to comply with the terms outlined below. Please read this policy carefully before completing your order.

Product Availability

  • We strive to maintain an accurate inventory of all products listed on our website. However, due to factors such as high demand, seasonal fluctuations, or supply chain disruptions, certain items may become temporarily unavailable.
  • In the event that an item you have ordered is out of stock, we will promptly notify you via email. At that point, you will be presented with the following options:
    • Alternative Products: We may recommend similar items that are in stock and could meet your needs.
    • Refund: If a suitable alternative is not available, we will offer a full refund for the out-of-stock item.
  • While we make every effort to minimize stock issues, availability is subject to change without notice.

Order Confirmation

  • Once you have successfully placed your order, you will receive an order confirmation email. This email will include important details, such as:
    • A summary of the products you’ve purchased
    • The total amount of your order, including any applicable taxes and shipping fees
    • Estimated delivery date
  • Please note that the order confirmation email is not a guarantee of shipment but rather a confirmation that your order has been received and is being processed.
  • If there are any issues or discrepancies with your order, we will notify you as soon as possible to address them before shipment.

Payment

  • We accept a variety of payment methods for your convenience, including:
    • Credit Cards: We accept major credit cards such as Visa, MasterCard, American Express, and Discover.
    • Debit Cards: We also accept debit cards linked to major payment networks (e.g., Visa, MasterCard).
    • Third-Party Payment Processors: You can choose from several third-party payment options, such as PayPal or other secure online payment platforms, as made available during the checkout process.
  • All payments must be completed in full before your order is processed and shipped. Orders will not be shipped until payment is confirmed. If there are issues with your payment, you will be notified immediately and given the opportunity to resolve the matter.

Taxes and Fees

  • The prices displayed on our website are exclusive of taxes and shipping fees. These additional charges will be calculated based on your shipping address and the items in your order.
  • Sales Tax: Applicable state or local sales tax will be added to your order based on the shipping destination and local tax laws.
  • Shipping Fees: Shipping costs will be determined based on the shipping method you select at checkout and the destination of your order. We offer several shipping options, which will be listed during the checkout process.
  • All taxes and fees will be clearly itemized in your order summary before you confirm your payment.

By placing an order with TotalAssure, you agree to the terms outlined in this Sales Policy. If you have any questions or need assistance, please don’t hesitate to contact our customer service team for further clarification.